Salesforce Training

Salesforce course modules help to develop expertise in how to administer, configure and develop Salesforce applications utilizing the Force.com platform. Designed and delivered by senior instructors, the Salesforce training course helps students to become coveted Salesforce technology professionals and achieve authorized certifications.

Audience:

Salesforce.com CRM Administrators
Salesforce.com CRM Developers
Salesforce.com CRM Consultants

Prerequisites:

You need to have a good understanding of basic Salesforce.com CRM concepts and functionality. You should be aware of Salesforce CRM Navigation as well as Salesforce CRM Sales application functionality

Click here for more information – Salesforce Training Course Content.pdf

SALESFORCE ADMIN

5
- Introduction
- What is Cloud Computing
- Advantages
- Layers – Client, Application(SaaS), Platform (PaaS), InfraStructure (IaaS), Server
- Deployment Models – Public cloudm Community Cloud, Hybrid Cloud, Private Cloud
Introduction to Salesforce Admin

13
- What is Salesforce Admin.com
- Advantages
- Products and Services
- Customer Relationship Management(CRM) – Salesforce
- Admin CRM and other CRM
- The Sales Cloud
- The Service Cloud
- Force.com Platform
- Chatter
- AppExchange
- Configuration
- Web services
- Mobile support
Introduction to Force.com Platform

5
- Registering Developer Edition with Salesforce Admin.com
- Standard applications
- Standard Tabs
- Standard Objects and relationships, Links
- Setup page – Personal Setup, Application Setup and Administration Setup
Personal Setup

14
- Personal Information
- Change Password
- Reset my security Token
- Change My Display
- Grant Login Access
- Calendar Access
- Reminders
- Email Settings
- Creating new application
- Creating Custom objects
- Creating Tabs – Custom Tabs, Web tabs
- Adding text , Currency, Checkbox, Date fields
- Creating Picklists
- Field Dependencies
Designing Applications on Force.com – II

4
- Encrypted fields, field help, and field history tracking
- Use master detail, lookup, and many-to-many Relationships
- Custom button and links Creation
- Rollup Summary field
Designing Applications on Force.com – III

5
- Develop custom formulas
- Use the vlookup, regex, ischanged, isnew, and priorvalue functions to build business processes
- Validation Rules – Creating rule by applying formulas
- Payelayouts
- Search Layouts
Designing Applications on Force.com – IV

8
- Introducing to Workflow Rules
- Designing Applications on Force.com – V
- Creating an approval Process
- Create an Email template for approvals
- Create an Approval Process
- Create a Custom Profile
- Create User
- Test the Approval Process
Reports

7
- Introducing Reports and Custom Reports
- Create a tabular Report
- Create a Summary Report
- Create Matrix Report
- Exporting Reports
- Dashboards
- Creating Custom Report Types
Sharing and Security data – I

6
- Creating User Accounts
- Controlling Access to Data
- Controlling Access to Objects
- Introducing Profiles o Standard Profiles o Custom Profiles
- Controlling Access to Fields o Introducing Filed Level Security
- Accessing Field-Level Security Settings
Sharing and Security data – II

6
- Controlling Access to Record
- Introducing Organization-Wide Defaults
- Introducing Role Hierarchies
- Company Roles and Profiles
- Sharing Rules
- Manual Sharing
Sharing and Security data – III

3
- Displaying Field values and Page Layouts according to Profiles
- Overriding Sharing with Object Level Permissions
- Administration Groups – Public and Personal
Sharing and Security data – IV

4
- Login History
- Password Policies
- User session Settings
- Set Trusted Ip range
Administration Setup – Mobile, Desktop and Email

3
- Mobile Administration
- Configuring Mobile user
- User Settings
Desktop Administration

2
- Configuring for outlook
- Offline Briefcase configuration
Email Administration

5
- Testing Deliverability
- Deliverability Settings
- Setting Organization-Wide addresses
- Compliance BCC
- Setting Email Footers
Company Profile and Monitoring

6
- Editing Company Information
- Settings Fiscal Year
- Settings Business Hours and Holis
- Language Settings
- Debug Logs
- Email Log files
Managing data – I

7
- Importing data to Salesforce Admin.com from external Sources
- Import Custom objects
- Data Export
- Mass Transfer Records
- Mass Delete Records
- Mass Transfer Approval
- Mass Update addresses
Managing data – II

8
- Data Loader
- Data loader Overview
- When to use Data Loader
- Installing and Configuring data Loader
- Use Data Loader to create mapping files and upsert data
- Running Batch Processes
- Command Line Quick start
- Dataloader.io
SALESFORCE DEVELOPMENT

8
- Introducing the Force.com IDE
- Installation
- Force.com Perspective
- Force.com Projects
- Problems view
- Schema Explorer
- Apex Test Runner View
- Execute Anonymous View
Apex & Visualforce

8
- Apex Trigger
- Apex Classes
- Visual force Pages
- Developer console
- SOQL
- SOSL
- Debugging
- System Log
Apex Triggers

2
- Trigger Events
- Bulk Trigger
Apex Programming

11
- Introduction to Apex
- Language Constructs
- Classes, Objects, and Interfaces
- Dynamic Apex
- Batch Apex
- SOQL & SOSL
- Debugging
- Writing Apex Classes as Web Services
- Invoking Callouts Using Apex
- Deploying Apex
- Test Class
Visualforce Development

9
- Introduction
- Standard Controllers
- Standard List Controllers
- Controllers and Controller Extensions
- Overriding Buttons, Links, and Tabs with Visual force
- Components
- Dynamic Visualforce Bindings & Components
- Integrating Email with Visual force
- Visual force Charting
Integration – I

4
- Outbound Messaging
- Salesforce Developer-to-Salesforce Developer(S2S)
- Calling Web service from apex code
- Using HTTP Integration
Integration – II

6
- Understanding Force.com Web services
- Basics of Force.com web service
- Generating the web Service Client
- Login in
- Force.com Data types in SOAP
- Error Handling

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Course Duration : 40 Hours
Life Time Access to Recordings
Resume preparation / Mock Interviews
Real time Assignments and projects
On Job Support for the 1st Project

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